Shipping Policy

Shipping

Shipping Costs

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Shipments

Delivery is carried out by a transport agency within normal working hours, to the address you have provided.

If there is no one at that address at the time of delivery, the carrier will try to contact you to deliver the order, provided you have given us a contact phone number.

Return shipping costs will always be borne by the customer, except in the case of returns of defective garments, in which case Dimelo Hilando will cover the cost.

• Delivery times in the Iberian Peninsula and Balearic Islands are 24/48h on working days.

• Delivery times for outlet orders are 72h on working days.

• For other destinations, please inquire.

You can request pickup at any of our stores in Cordoba, Seville or Madrid at no cost (€0).

 

Important notice: Orders containing outlet or continuity products may experience some shipping delays. We appreciate your understanding and patience.

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Shipments to Europe and the United States

Dimelo Hilando is not responsible for incidents that may be caused by the transport company in the destination country, from when it is collected at the border by said company until it is delivered to the customer.